Privacy Policy

Introduction

SparkleClean (“we,” “us,” or “our”) operates ChesterfieldHomeCleaning.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services.

By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

Last Updated: January 5, 2026

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Information We Collect

We may collect the following types of information when you use our Website:

Personal Information You Provide

When you request a quote or contact us, we collect:

• Contact Information: Name, email address, phone number, and mailing address
• Property Information: Street address, zip code, home size, number of bedrooms and bathrooms
• Service Details: Type of cleaning service requested, frequency preferences, preferred dates, and any special instructions
• Communication Data: Messages you send us through contact forms or email

Automatically Collected Information

When you visit our Website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information stored through cookies, web beacons, and other tracking technologies

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How We Use Your Information

We use the information we collect for the following purposes:

Service Connection

• To connect you with cleaning service providers: When you submit a quote request, we share your information with licensed cleaning professionals in the Chesterfield area who can fulfill your service needs
• To facilitate communication: We may contact you to clarify details about your cleaning needs or to provide updates about your service request

Website Operations

• To improve our Website: Analyzing usage patterns to enhance user experience and functionality
• To respond to inquiries: Answering questions and providing customer support
• To send service updates: Communicating about your service requests or account

Marketing Communications (with your consent)

• To send promotional materials: Information about cleaning services, tips, and special offers
• To conduct surveys: Gathering feedback to improve our services

You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

Legal and Safety

• To comply with legal obligations: Responding to legal requests and preventing fraud
• To protect our rights: Enforcing our terms of service and protecting against liability
• To ensure safety: Preventing harmful or illegal activities

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How We Share Your Information

Third-Party Service Providers

Important: When you request a cleaning quote through our Website, your information is shared with third-party cleaning service providers who can fulfill your request. These providers are independent businesses, and your relationship with them is governed by their own terms and privacy policies.

We share your information with:

• Cleaning Service Providers: Licensed and insured cleaning professionals in the Chesterfield, MO area who can provide the services you requested
• Service Partners: Companies that help us operate our Website (hosting providers, email services, analytics tools)

We require all third parties to respect the security of your personal data and treat it in accordance with applicable laws.

Business Transfers

If SparkleClean is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

With Your Consent

We may share your information for any other purpose with your explicit consent.

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information by employees and contractors

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic.

Types of Cookies We Use:

• Essential Cookies: Required for the Website to function properly (e.g., security, network management)
• Analytics Cookies: Help us understand how visitors use our Website (e.g., Google Analytics)
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements (if applicable)

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to:

• Block all cookies
• Accept only certain types of cookies
• Delete cookies after your browsing session

Please note that blocking or deleting cookies may impact your ability to use certain features of our Website.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

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Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policy of every website you visit.

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Children’s Privacy

Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You may request a copy of the personal information we hold about you.

Right to Correction

You may request that we correct inaccurate or incomplete personal information.

Right to Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Right to Restrict Processing

You may request that we limit how we use your personal information.

Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Right to Object

You may object to our processing of your personal information for certain purposes.

Right to Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

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California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at services@chesterfieldhomecleaning.com or call (314) 456-7890.

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Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Factors we consider in determining retention periods include:

• The duration of our relationship with you
• Legal obligations to retain certain records
• Statute of limitations for potential legal claims
• Business operational needs

When we no longer need your personal information, we will securely delete or anonymize it.

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International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

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Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the “Last Updated” date at the top of this Privacy Policy
• Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: services@chesterfieldhomecleaning.com
Phone: (314) 456-7890

Response Time: We strive to respond to all privacy inquiries within 5-7 business days.

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Dispute Resolution

If you have a complaint about our privacy practices, please contact us first so we can work to resolve the issue. If you are not satisfied with our response, you may file a complaint with:

Federal Trade Commission (FTC)
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
Website: www.ftc.gov

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Consent

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.